Rise 360 File Not Playing in HR Learn

Keywords:

When publishing and exporting a Rise 360 file, save the file as SCORM 2004.

Often, when a Rise 360 file is saved as SCORM 1.2, the manifest indicates 1.2 but the content still tries to call the 2004 API. To solve for the error of Rise 360 content not launching correctly in the LMS, make sure to save the file type as SCORM 2004. This will ensure seamless playback for users when launching the content in the LMS.